www.cfhiuk.orgpixel8 design
About CFHIPilot CountriesGood IdeasChildren's RightsPublicationsCFHI ManualPediatrics PaperPaediatric Nursing PaperYour Thoughts

Publications

CFHI ManualCFHI Manual

Child friendly healthcare - A manual for health workers

By Sue Nicholson and Andrew Clarke
Edited by Sue Burr and David Southall
Abridged by Alice and Oliver Ross

This is an assessment and implementation manual about ‘Child Friendly Healthcare’ (CFH) written for health workers who plan, organise, provide or give care to children and their families. The manual defines CFH by translating the articles of the United Nations Convention on the Rights of the Child (UNCRC) into simple CFH‘Standards’ that are applicable to everyday healthcare practices. It provides a method and process for assessing these and a simple structure for making any wanted or needed improvements so that children and their families everywhere can receive the ‘best possible’ healthcare, regardless of circumstance.

Last updated 10 July 2007

PDF formatDownload the complete CFHI Manual (PDF file 3.31mb)
(excluding Tool 1 & 2 and Appendix - see below)

Download the CFHI Manual in individual sections

PDF formatIntroduction, biographies, glossary and contents (PDF file 243kb)

PDF formatSection 1: Why a ‘Child Friendly Healthcare Initiative’ (CFHI)? (PDF file 237kb)

PDF formatSection 2: The ‘Standards’ and their supporting criteria
Introduction, Standard 1 and 2 (PDF file 368kb)

PDF formatSection 2: Standard 3 (PDF file 546kb)

PDF formatSection 2: Standard 4 and 5 (PDF file 539kb)

PDF formatSection 2: Standard 6, 7 and 8 (PDF file 616kb)

PDF formatSection 2: Standard 9 and 10 (PDF file 292kb)

PDF formatSection 2: Standard 11 and 12 (PDF file 295kb)

PDF formatSection 3: How ‘Child Friendly’ are you? (PDF file 267kb)

PDF formatSection 4: ‘Making it better’ (PDF file 676kb)

PDF formatSection 5: Useful supporting materials (PDF file 406kb)

PDF formatTool 1 (PDF file 183kb)

PART 1
A check list for children’s healthcare

PART 2
Interview or questionnaire for health workers

PART 3
Interview with parents / carers and/or older school age children

PDF formatTool 2 (PDF file 558kb)

STANDARDS 1-12
Checklists, questions and interviews

PDF formatAppendix (PDF file 174kb)

Includes examples of:

  • An evaluation form
  • A format for writing an assessment report
  • A policy for preventing and managing a needle stick injury
  • Data that can be collected to provide information about a population’s health
  • A toy safety policy
  • A consent form
  • Essential equipment, medical supplies and drugs for emergencies
  • Organising and running a training course
  • Writing and funding a project proposal

Free download of Adobe Acrobat hereNOTE: In order to read these documents, you will need to have Adobe Acrobat Reader.
Download Adobe Acrobat Reader for free here.